Refund policy
Returns & Refund Policy
We want you to love your Aurora Lane purchase. If your item is not suitable, you may request a return within 14 days of receiving your order.
Items must be:
- Unworn
- Unwashed
- In original condition
- Returned with packaging where applicable
To request a return, please contact:
auroralanesupport@gmail.com
Please include your order number and reason for return.
Customers may be responsible for return shipping costs unless an item arrives faulty, damaged or incorrect.
Once a return has been received and approved, refunds will be issued to the original payment method.