Refund policy

Returns & Refund Policy

We want you to love your Aurora Lane purchase. If your item is not suitable, you may request a return within 14 days of receiving your order.

Items must be:

  • Unworn
  • Unwashed
  • In original condition
  • Returned with packaging where applicable

To request a return, please contact:

auroralanesupport@gmail.com

Please include your order number and reason for return.

Customers may be responsible for return shipping costs unless an item arrives faulty, damaged or incorrect.

Once a return has been received and approved, refunds will be issued to the original payment method.